OI MESH Support
OI MESH is for individual users. You can create an OI Account without an employer, organization or invitation. Native app installation is separate from account registration.
Create an account
Create your free OI Account. After confirming your email, use the same account in OI MESH. Do not create a duplicate account to resolve an installation or sign-in problem.
App installation and testing
iOS: OI MESH 1.1.0 was released on 3 October 2026. View on the App Store for the current version, device compatibility and availability in your region. Invited testers can use the TestFlight invitation and build assigned to their group.
Android: Release preparation is in progress. Contact support for availability updates. Only use installation links confirmed through OI MESH support or the official website.
Your first conversation
- Confirm your email and sign in to your existing account.
- Review your discoverability setting, then search for the other person's exact OI Handle.
- Send messages in both directions and check the read state.
- If notifications are enabled for your installed version, check device permission and push registration status.
Installation or startup problems
- Check the installed app version and build number, where available.
- Close the app fully and restart the device once.
- Contact support with your platform, device model, operating-system version and the time of the problem.
- If you include a screenshot, hide passwords, private messages and personal information that is not needed to explain the issue.
Account access and password recovery
Use password recovery from the sign-in screen. For verification or access problems, contact support from the email address associated with your OI MESH account. Never send your password.
Defects, safety and security
Email support@oimesh.ai for defects, unwanted contact or safety concerns. Email security@oimesh.ai for a security issue. Include only the information needed to explain the issue.
Feature availability
Exact-handle discovery and messaging are the app's foundation. Features depend on the installed release and controlled rollout. The 3 October release record reports verified OXIQ CRM and THE BORING WORK account links; other connections and cross-product message delivery remain under validation. Voice and video calls are not currently enabled. Current messages are not end-to-end encrypted.
Privacy and account deletion
Read the Privacy Policy. To request account deletion, follow the instructions at Delete Account.
